CANCELLATION AND MODIFICATION
We at Oshea herbals strive to provide you with the best possible experience while you shop with us online. You can cancel all items before they have been processed in our warehouses. The refund amount will be credited back into your Oshea Credits account in the form of Cashback. Sale items purchased online can only be returned or exchanged via the website. Stores will NOT be able to process a refund or exchange on the sale item.
1.We allow for complete Order cancellations until none of the items in your Order have been processed in our warehouse(s).
2. If an Item(s) has not been purchased under any promotion, we allow you to cancel the Item(s) from your Order until the Item(s) has not been processed in our warehouse(s).
3. If an Item was purchased under a promotion applicable only for that Item, we allow you to cancel the Item from your Order until the item has not been processed in our warehouse
4. If an Order comprises of multiple Items bought under the same promotion, you can only cancel your complete Order until none of the Items have been processed in our warehouse(s).
5. Once your Cancellation is successful, the refund amount will be credited back into your My Oshea account in the form of cash back. This is applicable only for prepaid orders.
For specific queries, please read the FAQs(Frequent Asked Questions) below.
Can I alter my order after placing it?
We understand that in cases, you may want to alter the ordered product in your placed order. You may even require to have your shipping address updated. These changes are allowed till we have begun processing your order. For such requests, please get in touch with Customer service immediately at firstname.lastname@example.org or reach us at 03340433333
How Can I change the product after I have placed an order?
That’s not possible if the Items have been processed in our warehouse(s).